PS5 Edge Issue: Paddles Not Working – What to Do?
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The PS5 Edge controller is designed to provide a better grip and enhance your gaming experience. However, it can seem complex to set up, especially with its key feature: the rear paddles . Recurring PS5 Edge problem: the paddles add two new customizable buttons to facilitate your performance according to your preferences, if you want to know more, click here . However, many players do not know how to set them up correctly and think that their controller is defective, or find that they have simply stopped working.
In this article, we'll explain how to set up your PS5 Edge controller and explore possible reasons why your paddles might not be working, along with some solutions to resolve the issue.
PS5 Edge setup issue
The first and easiest issue to resolve is paddle configuration. If you just got a PS5 Edge controller and jumped straight into the game thinking button customization would happen automatically, that's not the case. Sony gives you the option to configure your controller to your liking, but it's up to you to do so.
Creating profiles
To begin, you'll need to create a profile to access the PS5's customization of each button via the remapping feature. To do this, go to Settings > Accessories > DualSense Edge Wireless Controllers > Custom Profile . (See the image for steps.)
Once in “Custom Profile,” click “Create Custom Profile,” name this profile, and you’ll be able to access remapping. As you can see, you can create up to four different profiles with assigned shortcuts, allowing you to switch between profiles depending on the game you’re playing. For example, you can have a profile for racing games, a profile for FPS games, or even a profile for adventure games, with customized keys for each profile so you can feel as comfortable as possible while perfecting your performance.
Remapping
With the PS5 Edge controller, Sony offers the ability to customize not only the buttons, but also the sensitivity of the joysticks, triggers, and controller vibration. (See the image below.) What we're interested in here is "Customize Button Assignments" to configure the rear paddles.
Here's how it works: You can change all the buttons to suit your preferences to get a controller that's perfect for you. To assign functions to the paddles, simply select them and assign them to the desired buttons.
Testing the configuration
All you have to do now is test the in-game configuration to make sure everything is working properly. Remember to select your profile with the shortcut you chose, as sometimes the profile doesn't automatically activate, especially if it's a new PS5 Edge controller.
If you're interested in learning more about the PS5 Edge controller or are unsure about getting one, be sure to check out our video review where I give my honest opinion on the controller and whether it's worth it.
Think the problem isn't your controller's configuration? Let's move on to the second part of this article to find a solution to your problem!
Common paddle issues on PS5 Edge custom controller
Connection problems
One of the most common issues is a poor connection between the controller and the console. Make sure your PS5 Edge controller is properly synced with the console. Sometimes, a simple reconnection can resolve the issue.
Firmware update
Custom PS5 controllers, including the PS5 Edge controller, sometimes require firmware updates to function properly. Check if an update is available for your controller and install it.
Physical wear and tear
Wear and tear on the controller components can also be a cause. Paddles are moving parts that can wear out or break over time. Inspect the paddles for signs of damage.
Solutions to repair your PS5 Edge controller paddles
Resetting the controller
Sometimes a simple reset can fix the problem. To reset your controller, use a paperclip or pin to press the reset button on the back of the controller.
Cleaning the connectors
Your PS5 Edge controller's paddles may not work properly due to dirt or dust. Clean your controller's connectors with a soft, dry cloth to remove any obstructions.
Pallet Check
Make sure your PS5 Edge controller's paddles are installed correctly. Sometimes they can come loose or not fit properly. Reinstall them if necessary.
Software update
Install available software updates for your console and controller. Sony regularly releases updates to fix bugs and improve performance.
If your problem persists, contact Sony customer service, who will be able to advise you on the procedures to follow so that you can play with the rear paddles of the PS5 EDGE controller.
Don't hesitate to check out the custom PS5 Edge controllers and discover our PS5 Edge accessories to personalize your controller from Draw my Pad , because customization is not limited to the configuration, but also includes the aesthetics. Whether you prefer a Joker-inspired design or a Japanese style, Draw my Pad has everything you need to customize your controller to your image.
The paddles on your custom PS5 Edge controller play a crucial role in your gaming experience. When they stop working, it can be frustrating. By following the tips and solutions mentioned in this article, you can identify and resolve common issues. Whether you have a custom PS5 controller or a custom PS5 Edge controller , these tips will help you keep your gear in perfect working order. For the best gaming experience, take care of your controller and enjoy your gaming sessions to the fullest.
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